Our financial policy is designed to provide a resource concerning your financial obligation for medical care. The staff and physicians join the patient in partnership to obtain quality diabetes care through education and treatment.

Professional Fees-Our professional fees are in accordance with customary charges of other Wichita area specialists. Your insurance carrier may determine a global fee based on geographical location, however, our fees are based on federal guideline calculations.

Credit Policy-Our credit policy requires office calls be paid at the time of service. All other payments are due within thirty days following the date of billing. If you are unable to pay within thirty days, contact the Business Office [(316) 687-1322] to arrange a payment plan. A monthly statement showing an itemization of charges and a total balance of your account will be sent to the address you provide.

Payment Plans-In an effort to provide affordable healthcare, a payment plan is available through an agreement with the Business Office. Guidelines are based on outstanding balance amount.

Collections-A collection agency may be utilized if your account is not paid in a timely fashion or arrangements for a payment plan have not been made with the Business Office.

Credit Card Payment-We accept Visa or Mastercard to assist in financing your healthcare obligation.  These payments are accepted online through our website as well as in our clinic.

Insurance- As a service to our patients, we process and file most insurance claims for reimbursement. The relationship between you and your insurance carrier is your responsibility. You are directly responsible for payment of service. We are contracting providers for most major insurance carriers and employers. Any questions related to insurance should be directed to the Business Office at (316) 687-1322

Most insurance companies require a prior authorization for hospital admission and special testing procedures.  Should this be a requirement with your insurance company, please contact our office and we will assist you.  

We must have a current referral prior to your visit.  If you arrive without your referral form, you will be required to contact your primary care physician and request a referral prior to your visit. You may experience a significant wait for authorization. (NOTE: Some primary care physicians and insurance companies require a 24-hour notice to process a referral). The alternatives to obtaining a late notice referral would be to sign a waiver accepting financial responsibility or to reschedule your appointment.

Patients are responsible for notification of any change of name, address, telephone number or current insurance information required to process your claim.

If insufficient information results in an insurance claim denial, the charges will be converted to patient obligation billing.

Insurance carriers may be notified of any co-pay delinquencies.

Billing Inquiries-Questions regarding insurance or billing concerns are addressed by our Business Office [(316) 687-1322].

We appreciate the opportunity to serve your healthcare needs and provide quality medical care. We are available to address your questions or concerns regarding our financial policy.